Artista Gallery, Inc. Terms & Conditions (Last updated April 28, 2007)

Thank you for shopping at NewRetroDining.com. Your use of this site is governed by the Terms and Conditions.  By making a purchase or placing an order you signify your acceptance of the conditions set forth below. Please take a moment to read through our terms thoroughly. Artista Gallery, Inc. reserves the right to make changes to this site and the Terms and Conditions at any time without prior notice.

• This agreement supersedes any other verbal, written or printed agreement or any other undertaking relating to any transaction(s) entered into with Artista Gallery, Inc.
• This policy may not be altered or amended in any manner and the buyer by placing an order accepts and agrees to abide by the terms and conditions contained herein.
• Artista Gallery, Inc. reserves the right to modify this site and its Terms and Conditions at any time without prior notice.
• All prices posted on Artista Gallery, Inc. site are for mail order only.
• Applicable sales tax is added to orders delivered within the State of Georgia.
• Prices, specifications and availability are subject to change without notice.
• No refunds will be issued for difference in price due to price drop.
• Artista Gallery, Inc. is not responsible for any typographical errors and pictorial representations in our advertisements. Corrections will be made as soon as the mistake comes to our notice.
• Every effort will be made to be accurate. However, Artista Gallery, Inc. will not honor prices inadvertently published.

METHOD OF PAYMENT

Payment may be made by Money Order, Cashier's Check, Personal Check, Company Check, Master Card, Visa Card, Discover Card or American Express Card.

• Full payment is cleared before order(s) are processed and shipped.
• Payment must be made on agreed terms between Artista Gallery, Inc. and purchaser.

LIMITED WARRANTY

Artista Gallery, Inc. warrants that its products are free of defects in material and workmanship for one year from the date of purchase by the original consumer.  All Naugahyde, Seaquest and Cracked Ice vinyl products meet all commercial indoor use requirements and are suitable for UK and EU import.

All Classic Diner chair frames have a lifetime warranty (not including the finish) to the original purchaser.

The company will, in the event of a defect, repair or replace the product at its option. The consumer may be asked to deliver the defective product to the location specified by Artista Gallery, Inc. and request service within the warranty period. Replacement components may be sent to the consumer.

Any commercial or excessive use is at the sole risk of the user. Artista Gallery, Inc. does not assume nor authorize anyone to assume for it any other obligations or liability in connection with its products. The company disclaims any other warranties expressed or implied, in fact or by law, and of any other obligation or liability whatsoever.

ASSEMBLY

• All chairs, backless stools and booth benches are delivered fully assembled.

• All stools with backs require attaching the seat to the swivel base.

• All tables require attachment of the legs or pedestal base to the table tops.  Written instructions are provided.

• Please be sure not to over tighten the screws.

• Remove all staples holding plastic wrap with pliers.

• If you have any assembly questions, please phone (478) 320-2502 and we will be happy to help.

SHIPPING

• All applicable shipping charges are non-refundable.
• The purchaser must make all the necessary arrangements to receive the package from the carrier at the time of delivery.  The carrier will contact the buyer by phone at the number provided at the time the order is placed.
• Artista Gallery, Inc. will not be responsible or liable for the loss or damage to any package(s) left at the buyer's premises by the carrier.
• The purchaser is responsible for paying any freight charges incurred by refused shipment, unclaimed goods and undeliverable packages.
• Artista Gallery, Inc. will make every effort to deliver on time. However, we shall not be held liable or responsible for delay or lost shipments.
• Orders are usually processed and shipped within four (4) to six (6) weeks. However, there may be exceptions when raw materials become depleted and processing takes longer.  Artista Gallery, Inc. will explain any delays upon request.
• The purchaser is responsible for filing any and all claims for wrong, missing, damaged or defective item(s) with Artista Gallery, Inc. within 24 hours of delivery by fax (404) 420-2890, phone (478) 320-2502 or email, RMA@NewRetroDining.com.  If not reported within this time acceptance of the item(s) is implied.
• If there is any shipping damage the purchaser is responsible for documenting the damage on the freight bill of laden and sending photographs of the damaged box and damaged items to Artista Gallery, Inc.  All items must be thoroughly inspected before the carrier driver leaves your premises.  If there is any damage or perceived damage it must be documented on the freight bill of laden.  If not recorded at the time of delivery then acceptance of the item(s) is implied.

SHIPPING SERVICES OFFERED

·         Artista Gallery, Inc. offers premium shipping services provided by a variety of carriers.

·         Actual 60% discounted shipping charges on line-haul shipping will be charged to the purchaser. Curb-side delivery is standard. Additional charges apply for residential inside deliveries.

·         Upon request, an estimated shipping amount will be quoted at the time your order is placed.  You may lock in this estimate by paying for the shipping at the time your order is placed.

·         For orders of chairs or stool only, Ground carrier shipping is provided at actual cost.

WRONG, MISSING OR DAMAGED - RETURN MERCHANDISE AUTHORIZATION (RMA)

• All wrong, missing or damaged item(s) in a shipment must be notated on the freight Bill Of Laden (BOL) at the time of delivery and reported to the Artista Gallery, Inc. Return Material Authorization (RMA) department within 24 hours of delivery by fax (404) 420-2890, phone (478) 320-2502 or email, RMA@NewRetroDining.com.  If not written on the BOL at the time of delivery and reported to Artista Gallery, Inc. within this time then acceptance of the item(s) is implied.  If damaged, please accept the delivery with the proper notations and do not use.
• If accepted photographic evidence of wrong or damaged item(s) is provided to Artista Gallery, Inc., all items will be replaced as soon as possible, at no additional charge to the purchaser.
• Please note that RMA number does not guarantee full credit or exchange. All merchandise returned is subject to inspection.  Depending on their condition we will determine whether to issue credit, exchange or return to sender.
• If return to sender is required, purchaser is responsible for proper packaging of RMA returns. All warranties will be void on items that are insufficiently or inaccurately packaged.
• Artista Gallery, Inc. will be responsible for all return shipping charges and/or replacement shipping charges if item(s) are received wrong, defective, missing or damaged.
• If an incorrect, defective or damaged item(s) is received please do not use the item(s). Any attempt to use the item will be deemed to be acceptance of the item(s) as a satisfactory substitute and the difference in price will be charged to the appropriate account and no further claim can be raised thereafter.

ORDER CANCELLATION POLICY

Orders may be cancelled within one week of order placement however; all credit card orders will be charged processing fees equal to 6% of the total amount charged.  There is no charge for cancelling orders paid by check.  Once delivery is made, all sales are final and there are no returns.

JURISDICTION

Artista Gallery, Inc. is a Georgia corporation and you agree that any legal action brought against Artista Gallery, Inc. shall be governed by the laws of the state of Georgia without regard to its conflict of law principles. Additionally, you agree that any and all disagreements arising from your use of or orders placed through NewRetroDining.com will be adjudicated in the county of Houston, Georgia by an appropriate federal or state court.

CONTACTING ARTISTA GALLERY, INC., NewRetroDining.com

If you have any questions about this Terms and Conditions statement, please contact:

Artista Gallery, Inc.
1004 Briarcliff Rd.
Warner Robins, GA 31088

Ph:  (478) 320-2502

Fax: (404) 420-2890
Legal@NewRetroDining.com

Thank you for your consideration and patronage.  We look forward to being of service to you!

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